Use of Information

To ensure that we protect our patients’ rights to privacy, the following guidelines apply:

Access to Protected Health Information (PHI) is limited to those permitted by law.

Maintaining computer passwords and access codes in a responsible and confidential manner.

Ensure that patient information is not discussed in any public area.

Report violation of confidentiality breaches to the designated Privacy Officer or others in the chain of command.

Our Privacy Policy

We have made it our mission to continue to adhere to our Compliance practices as set forth by the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the HITECH Act of 2010, endorsed by the United States Congress and overseen by the United States Department of Health and Human Services. We maintain HIPAA Compliance through required trainings and exams given to all staff and management annually.

We highly respect our patients and our company so that ensuring patient confidentiality has become a non-negotiable objective. This is done by issuing each health care worker unique access into patient files, extensive background checks for all personnel and staff, and routine follow-up calls and surveys to serviced patients regarding the health care services they receive.

We, at Phlebotomy Direct, LLC also complete routine risk assessments required by HIPAA law to ensure the safety and security of all staff functions, as well as all forms of data, whether in storage or while in transmission. Any problems identified in these risk assessments are immediately addressed at the highest possible security level to ensure patient confidentiality at all times.

The Information We Collect

We collect pertinent personal information before and during the course of servicing our patients, such as Name, Address, and Date of Birth among other data classified as Protected Health Information (PHI).  This also includes information describing the diagnosis and treatment of one or more health condition associated with the services we are providing.

How Information is Transmitted

We receive sensitive information about our patients from parties involved in their medical care, such as doctor’s office, medical clinic, medical groups, and other agencies providing care.   We exchange such information securely using accepted methods of transmission such as phone, fax, postal mail, or encrypted email messages. We report back to the designated parties information and/or results associated with our services using similar secure means.

How Information is Accessed

All information is accessed through secure call, fax, and data lines.  To prevent unauthorized access, we maintains high standards of data safeguards on a need-to-know basis. This ensures the appropriate use of information through strict physical, electronic, and managerial procedures. To protect your privacy and security, we will also take the required steps to verify your identity before granting access, providing information, or making any changes.

This website provides you with information relating to our services. The information on this website is general information only and is provided free to you. It is not intended as, nor is it capable of being, advice on any specific problem or a replacement for individual professional medical advice, opinions or therapies advised to you by your medical practitioner. Our endeavor is to keep the information on this website up to date however; we make no warranty as to the accuracy, reliability, suitability or currency of information on this website. All information on this website is subject to change at any time. Always seek the advice of a qualified medical professional before acting on the information on this website. 

Links to other websites
We are not responsible for, and have no knowledge of, or control over the content of any other websites linked to this website (linked websites). Links to other websites are provided solely to facilitate your easy connection to those websites. We do not sponsor or endorse, or accept any liability for the content of those linked websites. Use of any information provided on any linked website is at your sole risk. 

Hypertext linking
You must not create a link to any part of this website without our prior written consent. If you do create a link to any page of this website, you acknowledge that you are solely responsible for the consequences of that link and you indemnify and will keep us indemnified against all damages, costs, losses (including without limitation, loss of profits) and expenses of any kind, whether direct or indirect, arising from, or in connection with, that link, contract, equity or otherwise.